Privacy Policy
Effective Date: September 2025
Lisa Linton, trading as Oh Sew Gecko (“we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.ohsewgecko.com (the “Site”) and purchase our cork fabric products or digital sewing patterns.
1. Who We Are
Our website address is www.ohsewgecko.com, owned and operated by Lisa Linton, trading as Oh Sew Gecko.
2. Information We Collect
We collect the following information:
– Personal Information you provide: name, billing/shipping address, email, phone, payment details (via Stripe/PayPal), account details.
– Automatically collected information: IP address, browser type, device, cookies. – Products viewed: to display ‘recently viewed’ items.
– Location, IP address, and browser type: used for estimating taxes and shipping.
– Shipping address: used to calculate and fulfill delivery.
– Order information: details of purchases (e.g., cork fabric, PDF sewing patterns).
– Comments and reviews: if you leave a comment or review, the text and metadata are stored indefinitely.
3. Cookies
We use cookies for site functionality, preferences, analytics, and marketing. Additional details:
– Temporary cookie set on the login page (discarded when browser closes).
– Login cookies (2 days), or 2 weeks if ‘Remember Me’ is selected.
– Screen option cookies (1 year). – Basket/cart cookies to keep track of your order while browsing.
4. Analytics & Cookies
We may use analytics tools such as Google Analytics to understand website traffic and usage patterns. These tools may set cookies in your browser. You can opt out by adjusting your browser settings or using Google’s opt-out tool.
5. How We Use Your Information
We use your information to:
– Process and fulfill orders.
– Provide digital downloads.
– Communicate about purchases, refunds, or complaints.
– Respond to support requests.
– Comply with legal/tax obligations.
– Improve store offerings.
– Send marketing emails, if you have opted in.
6. Who on Our Team Has Access
Administrators and shop managers have access to:
– Order details (what was purchased, when, where it should be sent).
– Customer information (name, email, billing/shipping address). This access is used solely for fulfilling orders, processing refunds, and providing support.
7. Sharing Your Information
We share information only with third parties necessary to operate our store and fulfill your order, such as postal services, Stripe, and PayPal. We do not sell your personal data to third parties.
8. Data Storage & International Transfers
Some of your personal data may be stored or processed outside the European Union by our service providers (such as Stripe or PayPal). These providers comply with GDPR requirements for international transfers of personal data.
9. Payments
Payments are securely processed by Stripe and PayPal. Some of your data will be passed to these providers, including purchase total and billing information, to process or support the payment. We do not store full card details. Please see PayPal’s and Stripe’s privacy policies for more information.
10. Newsletter & Marketing
If you choose to subscribe to our newsletter, we collect your name and email address. You may unsubscribe at any time using the link provided in our emails. Marketing communications are only sent with your explicit consent.
11. Embedded Content from Other Websites
Articles or pages on this Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited the other website directly, and may collect data, use cookies, and monitor your interaction with that content.
12. Data Retention
We retain data as long as necessary for orders, customer support, tax/legal compliance, or account management. Order information is stored for a number of years for tax and accounting purposes.
Comments and reviews are stored indefinitely. Account holders can view, edit, or delete their personal information at any time (except usernames).
13. Children’s Data
Our website is not directed to children under 16, and we do not knowingly collect personal data from children. If we become aware that we have collected such data, it will be deleted.
14. Your Rights
You may request access, correction, deletion, restriction, portability, or withdrawal of consent regarding your personal data. To exercise these rights, contact info@ohsewgecko.com. This does not include data we are legally obliged to keep.
15. Security
We use SSL and secure servers. While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure.
16. Third-Party Services
We are not responsible for the privacy practices of external sites (e.g., PayPal, social media).
17. Changes
We may update this Privacy Policy from time to time. Updates will appear on this page with a new effective date.
18. Contact Us
Oh Sew Gecko Owner: Lisa Linton, Ubrique, Cádiz 11600, España Email: info@ohsewgecko.com
